Operations & General Administration
Government Science graduate from Universitas Brawijaya with practical experience in administration, data management, and project coordination through internships and organizational leadership. Proficient in Microsoft Office, reporting, and stakeholder engagement, with proven problem-solving, communication, and operational management skills.
Aurelia Ramadhani, S.I.P.
Universitas Brawijaya · GPA 3.82 / 4.00
Processed and validated PPA Counselor monitoring datasets across Malang Regency.
Conducted social mapping and needs analysis using Slovin’s formula across 2 hamlets.
Managed end-to-end client inquiries, consultations, scheduling, and service delivery.
Government Science graduate from Universitas Brawijaya focusing on public governance.
Professional Experience
Makeup Artist & Business Owner
Paintedbyaurel
- Managed end-to-end client inquiries, consultations, bookings, scheduling, and service delivery.
- Delivered personalized makeup services to 50+ clients with high satisfaction ratings.
- Successfully executed 2 professional creative collaborations with Kelasmodelling.id.
- Developed brand identity, digital marketing strategies, and social media presence.
Master of Ceremony & Volunteer
Involuntir Jakarta | Tangan Berkarya, Hati Gembira
- Guided the event flow and managed smooth transitions between program agendas.
- Facilitated active interactions and engagement among 20 participants.
- Coordinated with 10 committee members and volunteers to ensure operational success.
Program Administration Intern
Women's Empowerment & Child Protection Office (DP3A) Malang Regency
- Processed and validated PPA Counselor monitoring data across 33 sub-districts using Microsoft Excel.
- Digitized and categorized demographic records of female heads of households by district and village.
- Developed standardized data recapitulation templates and supported the alignment of regional planning documents with the 2025 Regional Budget.
- Prepared official memos, correspondence, meeting minutes, payment receipts, and official travel documents.
- Recapitulated and verified GAP, GBS, TOR, and Focal Point Decrees across regional government agencies (OPD).
Administrative & Program Support Intern
Ciasem Baru Village Government
- Processed and validated administrative data to support daily operational requirements.
- Managed official correspondence and organized physical and digital document archives.
- Coordinated with 15+ village officials and relevant community stakeholders.
- Supported event operations, documentation, and post-event reporting for National Village Day.
- Contributed to drafting the Village Food Security Proposal by consolidating input from three stakeholder groups.
Team Leader & Project Manager
Collaborative Community Service (KKN) FBD JANTRA 64 Desa Sumbertempur | Universitas Brawijaya
- Directed a 20-member multidisciplinary team comprising students from FISIP and FIB faculties.
- Coordinated with 2 academic supervisors, 4 hamlet heads, village administrators, neighborhood leaders (RT), Posyandu, elementary school faculty, and youth community (Karang Taruna).
- Coordinated empirical social mapping across 2 hamlets using Google Forms questionnaires, qualitative interviews, and Focus Group Discussions (FGDs).
- Sampled and analyzed 317 respondents, calculated from a population of 1,525 households using Slovin’s formula with a 5% margin of error.
- Conducted structured program evaluations using participant satisfaction questionnaires and feedback surveys.
Participant Needs & Logistics Support
Universitas Brawijaya Golf Student Club
- Coordinated food and health-related logistics for approximately 100 participants throughout a 2-day event.
- Communicated with vendors and supported transaction arrangements to ensure participant needs were met.
- Coordinated with 2 fellow division members to monitor logistical requirements and operational readiness.
Certifications & Verified Licenses
Customer Service
Professional customer communication, handling client inquiries, problem resolution, and service excellence.
Organization Development
Organizational structure design, change management, structured workflow optimization, and employee engagement.
Human Resources Fundamentals
Core HR operations, talent acquisition, employee relations, and organizational competency frameworks.
Microsoft Excel Intermediate
Data analysis and reporting using VLOOKUP, XLOOKUP, Pivot Tables, conditional formatting, and data validation.
Microsoft Office Desktop Applications
Standardized executive office documentation, spreadsheet modeling, and administrative workflow automation.
Technical Expertise & Language Proficiency
Language Proficiency
3 Languages
English
Indonesian
German
Technical Skills
7 Tools & Analytical Instruments
Leadership & Procedures
12 Core Competencies
Ready to Contribute to Professional Operations & General Administration
Location
Jakarta, DKI Jakarta, 13810
Portfolio Link
aureliaramadhani.vercel.app